Support

Need help with LoanedOut (WerHatMeinZeug)? We're here for you.

Contact Us

If you have questions, feedback, or run into any issues, please reach out via email:

We typically respond within 24 hours.

Frequently Asked Questions

How do I create a loan?

Tap the + button on the home screen. Choose whether you lent or borrowed something, select the type (object or money), and fill in the details.

How do I back up my data?

Go to Settings > Backup. You can back up to Google Drive (Android & iOS) or iCloud (iOS only). Your data is stored in your personal cloud storage — we never have access to it.

How do I restore a backup?

Go to Settings > Backup and tap Restore. The app will find your most recent backup and restore it.

What is Premium?

The free version allows up to 5 active loans. With Premium, you get unlimited loans and full access to all features. You can subscribe monthly or purchase a lifetime license.

How do I restore my purchase?

Go to Settings > Premium and tap Restore Purchases. Make sure you are signed in with the same Apple ID or Google account you used for the original purchase.

Privacy

Your privacy matters to us. Read our full Privacy Policy.